Warranty Information

High Performance Lighting stands behind the products we sell, for the entire duration of the manufacturer’s warranty on any given product. If any product purchased through High Performance Lighting is found to be defective in materials or workmanship within the warranty period for that product, please send an email to warranty@hplighting.ca indicating:

  • the part number and quantity for each item
  • the original sale date
  • the nature of the defect
  • * For JW Speaker products: the manufacturing date on the back of the product (where available)
  • * For moisture in lamps, burnt out diodes and other visually apparent defects please provide photographs in your email.

An RMA number will be issued along with further instructions on the warranty claim process for the product or products affected.

If products need to be returned, you will be provided a ship-to address. Return shipping must be paid by the customer.  We will not accept delivery of any return shipments that are shipped collect and/or without an RMA number clearly marked on the outside of the package(s).

Upon receipt of your shipment, High Performance Lighting will verify that the defect was not caused by negligence, abuse, unauthorized repair or disassembly. High Performance Lighting will determine whether the product will be repaired or replaced. Replacement products will be shipped our prepaid by us. By completing the steps above, this will ensure faster processing of your claim so that we can get you replacement product as quickly as possible.

Click on the name below to see the warranty coverage for the different product lines carried by Pacesetter:


  • Failures within 30 days: the complete driving lamp will be replaced.
  • Failures after 30 days, and within 1 year: only the failed component will be replaced.


  • Failures within 1 year: the complete driving lamp will be replaced.


  • Halogen bulbs.
  • Damage to the housing or mount of an HID or LED driving lamp (DLX-680/760/880 and LED700/900) unless the driving lamp is purchased together with a stainless steel stabilizer strut (STARR-SSM4).
  • Damage due to impact, neglect, misuse, improper installation, etc.

Most speaker LED lamps are covered by a 5 year limited warranty, except for heated lamps which are covered by a 2 year limited warranty.

Condensation: when the air inside the headlight warms up, moisture will collect on the coolest surface (typically the inside of the outer lens) and manifest itself as small droplets of water or fog. Typically, this moisture will evaporate and disappear within 24 hours. Because this is a natural process that can impact all lights, condensation is not considered a manufacturing defect, and is not covered by J.W. Speaker’s 5 year limited warranty. The example to the left shows:

Small amounts of moisture/fog

Typically evaporates within 24 hours

Under water ingress: Water ingress, on the other hand, is a completely different issue. Water ingress describes water making its way into the headlight from outside, and typically indicates the presence of a sealing defect. You can identify water ingress by looking for large droplets of water or pooling of water inside the headlight that doesn’t go away over time. If a headlight suffers from water ingress as the result of physical abuse and/or misuse, it would not constitute a manufacturing defect. Please note that proper use requires that factory-issued connectors are installed and correctly positioned. If you experience water ingress as the result of proper use, please contact the J.W. Speaker authorized dealer where you purchased the product. The example to the left shows:

Large droplets or pools of water

Doesn’t evaporate, indicative of a leak

Aftermarket LED product warranty: J.W. Speaker Corporation provides warranty coverage for its products against defects in materials, components and workmanship. There is no express or implied coverage for any other costs, such as labor costs, travel, incidentals and collateral damage. This warranty applies to the original purchaser only and is not transferable. Coverage extends only to replacing a defective part. Please note that this warranty does not cover claims resulting from:

  • Abuse, neglect and damage
  • Modifications and alterations
  • Improper installation
  • Chemical exposure (e.g. cleaning solutions)
  • Voltage spikes, transients and over-voltage beyond rated specifications
  • Naturally occurring phenomena such as condensation, corrosion and UV degradation
  • Wear and tear, including damage from road debris and resultant lens degradation

Visit www.jwspeaker.com/warranty-exclusions for more details.

In the unlikely event that you experience a problem that falls within the terms of J.W. Speaker’s limited warranty, J.W. Speaker corporation will, at its discretion, either replace or refund the purchase price of the product. This aftermarket product warranty is exclusive. J.W. Speaker Corporation has no other liability or obligation related to products. No other warranties are made, either express or implied, including without limitation, any implied warranties of title, non-infringement, merchant ability or fitness for a particular purpose. All warranties are non-transferable and apply to the original purchaser only. Warranty terms and policies are subject to change without notice. For more information and updates regarding J.W. Speaker’s limited warranty, please visit jwspeaker.com/terms-of-use/terms-of-sale/ .

Rigid LED lamps are covered by a lifetime limited warranty.

Rigid industries is proud to design, engineer, and produce the highest quality lighting products for their customers’ use. Despite utilizing the best manufacturing practices, there are occasional cases of product failure, and rigid’s warranty covers these instances. Rigid industries warrants their products to be free from defects in material and workmanship. If Rigid industries determines, in its sole discretion, that your product is defective in material or workmanship, rigid industries will honor your warranty claim. Rigid industries is not liable for any charges incurred by the customer relating to installation, repair or removal of rigid industries product offerings.

Lifetime warranty exceptions

For any powder coated products – 2 year warranty on all powder coat/finish wear. Rigid industries uses the highest quality materials available. Depending on environment, powder coat can fade.

All accessories, covers, mounting options, components of kits (other than lights) and all other items that Rigid industries offers as products for sale have a 2-year limited warranty.

Items that have a 1-year limited warranty are the wake flame series of lights, interior dome lights, and Halo flashlights & accessories.

All warranties, expressed or implied, are void if there is sufficient evidence of one or more of the following:

Negligence: improper installation, improper use, etc.

Abuse: road hazards, damage beyond the limits of “normal wear and tear”.

Unauthorized repair: repair service performed by an unauthorized service center.

Seal tampering: removal of bezel or bezel screws will compromise the integrity of the water-tight seal.

All warranties are non-transferable and apply to the original purchaser only. Warranty terms and policies are subject to change without notice. If you have any questions regarding Rigid industries limited lifetime warranty, please contact the reseller where you purchased your product.

  • One-year warranty on Crystal Vision Ultra and X-treme Vision high performance halogen bulbs and HID bulbs.
  • 90-day warranty on sealed beam headlamps and standard halogen bulbs
  • 5 year warranty on X-treme Ultinon LED Bulb Kits.
  • 3-year warranty on all lamps with the following exceptions:
  • 1-year warranty on hid electronics
  • No warranty on halogen bulbs

If you wish to submit a claim(s) online, please fill out our warranty claim form at the bottom of this page.

Warranty Claim Form

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Customer Reviews

High Performance Lighting

Customer Reviews

John Kropp, Portales NM March 12/2022

JW Speaker Model 9600 heated headlights
Worth the wait. After hitting a deer and damaging the front of my truck I ordered these lights. When the arrived we had snow in the forecast so I installed them and the next morning in the snow headed to get a load of feed. I am very very impressed with the fit and function of this set of lights. They are very bright and well adjusted from the factory. The built in lens heater kept the ice from forming.

Doug Jones - Hensall, Ontario February 26/2022

JW Speaker Model 9600 heated headlights
I’ve had mine now for the last 3-4 months and I’m glad I spent the money on these lights. 110% better than the OEM Peterbilt lights. Best light thus far in dark wet low light conditions and does not freeze over in the winter conditions!! Totally recommend these lights as I would buy them again.

Justin Frew, Abbotsford BC 01/21/21

STARR Model 3600 ReadyFit LED bulbs
I installed the STARR LED bulbs in my work van and truck for our painting company. The plug and play installation took 15 minutes and the improvement in visibility is amazing. I've been running these for a year now with no issues. Love the brightness when driving at night...nice beam pattern too.

Dave Simspon, Kamloops BC 1/29/2021

STARR-LED389 Headlights for Peterbilt Trucks
Awesome headlights…perfect fit on install. Way brighter than the halogen OEM headlights!

Chris Sweeney, Rockwell City, IA 12/10/21

JW Speaker Model 9600 heated headlights
I was hesitant about spending the money on these lights, but I'm glad I finally did. These are bright and you can actually adjust them to where you aren't blinding oncoming traffic, but you don't lose your sight line like my Morimotos headlights did. You wont regret this purchase!

Matt Bartnik, Deford, MI 01/19/22

JW Speaker Model 9600 heated headlights
The lights are working great! They have great sight and the heated lens is awesome! Definitely the best aftermarket light you can buy, especially if you run in the snow. Thanks again HPL!

Cooney's Farm Services, High River Alberta 11/19/2021

JW Speaker Model 9600 heated headlights
The 9600 pod headlights are far better than the OEM factory halogens. The heated lens on these is #1 for us!

Alain Dube April 2021

JW Speaker Model 9600 heated headlights
Purchased the Model 9600 heated LED headlights for Peterbilt trucks. "Took me 30 minutes to install and they work great!"

Erik Becks - Owner, Iron Ash November 2020

JW Speaker Model 8910 heated headlights
Installed a set of JW Speaker 8910 5x7 Heated LED lights on my 1992 Dodge Ram W350 that I converted to run on WVO. Absolutely love the lights and are literally night and day in comparison to the stock halogens. Customer service is top notch if you have any questions!

Brandon Hamilton, Sexsmith, AB July 2018

Lightforce Blitz 240mm driving lights and filters
Easy to deal with, helped fix an issue with the order very fast and promptly.